General Enquiry

Privacy Policy

Last updated: 7 March 2026 

This privacy policy explains how CCS Law Ltd collects, uses and protects personal data when you visit our website or contact us.

1. Who We Are

This website is operated by:

CCS Law Ltd
Company number: 14677550
Registered office:
2 Victoria Square
Victoria Street
St Albans
England
AL1 3TF


Email: info@ccs.law 

CCS Law Ltd is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR). This means we are responsible for deciding how and why your personal data is used. 

2. Personal Data We Collect

We may collect and process the following types of personal data when you interact with our website:

  • Your name
  • Email address
  • Telephone number
  • Company name and position
  • Information you include in enquiry forms or communications
  • Details about the legal or commercial matter you submit
  • Technical information about your use of our website (such as IP address, browser type and website usage data)

We only collect personal data that is necessary to respond to enquiries, provide services or improve our website.

3. How We Collect Your Data

We collect personal data in the following ways:

Directly from you

When you:
  • Submit a contact form
  • Submit a case through our website
  • Email us
  • Communicate with us about services

Automatically

Certain information may be collected automatically when you use our website through cookies and analytics technologies.

Further details are provided in our Cookie Policy.

4. How We Use Your Personal Data

We use personal data for the following purposes:

  • Responding to enquiries submitted through our website
  • Assessing potential legal or commercial matters
  • Communicating with you about services you request
  • Maintaining records of communications and enquiries
  • Improving the functionality and performance of our website
  • Complying with legal and regulatory obligations

We rely on the following lawful bases under the UK GDPR:

Legitimate interests

To operate our website, respond to enquiries and provide professional services.

Contractual necessity

Where processing is necessary to take steps prior to entering into a professional engagement.

Legal obligations

Where we are required to retain or disclose information to comply with legal requirements.

5. Marketing Communications

We do not send marketing communications unless you have specifically subscribed to receive updates.

If you subscribe to receive insights or updates, you may withdraw your consent at any time by:

  • Clicking the unsubscribe link in emails, or
  • Contacting us at info@ccs.law

6. Sharing Your Personal Data

We do not sell personal data.

However, we may share personal data with:

  • Professional advisors and consultants assisting us in delivering services
  • IT service providers and website hosting providers
  • Analytics providers used to improve website performance
  • Lawyers or professional service providers in relevant jurisdictions where a cross-border matter requires local legal assistance
  • Courts, regulators or authorities where disclosure is required by law

Where data is shared with third parties, we take reasonable steps to ensure that appropriate confidentiality and data protection measures are in place.

7. International Data Transfers

Because some legal matters involve cross-border elements, personal data may occasionally be shared with professional advisors located outside the United Kingdom.

Where this occurs, we take steps to ensure appropriate safeguards are applied in accordance with UK data protection laws.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Typically:

  • Enquiry data may be retained for up to six years where relevant to potential legal matters or professional record keeping obligations.

After the applicable retention period, personal data will be securely deleted or anonymised.

9. Cookies

Our website uses cookies and similar technologies to:

  • Operate the website effectively
  • Understand how visitors use the website
  • Improve website performance

You can manage or disable cookies through your browser settings.

Further information is available in our Cookie Policy.

10. Your Rights

Under UK data protection law you have the following rights:

  • The right to access your personal data
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal data
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability where applicable

To exercise any of these rights, please contact us at:

info@ccs.law

11. Data Security

We take appropriate technical and organisational measures to protect personal data from:

  • Unauthorised access
  • Accidental loss
  • Misuse or disclosure

Access to personal data is limited to individuals who require it for legitimate business purposes.

12. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can address the issue.

You also have the right to lodge a complaint with the UK data protection regulator:

Information Commissioner’s Office (ICO)
https://ico.org.uk
Telephone: 0303 123 1113

13. Changes to This Policy

We may update this privacy policy from time to time.

The most recent version will always be published on this page.

14. Contact Us

If you have any questions about this privacy policy or the way we handle personal data, please contact:

CCS Law Ltd
2 Victoria Square
Victoria Street
St Albans
England
AL1 3TF

 

Email: info@ccs.law